Terms of Use

Thank you for using Fares Factory

Welcome to the Fares Factory website,[Mobile or table applications],or any other feature on the Fares Factory platform (collectively our "Website"). This Website is provided solely to assist customers in gathering travel information, determining the availability of travel—related goods and services, making legitimate reservations or otherwise transacting business with travel suppliers, and for no other purposes. The terms "we", "us" and "our" refer to Fares Factory. We may modify these Terms at any time (without notice to you) by posting revised Terms on the Site. Your use of the Site and the Services constitutes your binding acceptance of these Terms, including any modifications that We make. You are responsible for regularly reviewing these Terms for any changes or updates to these Terms, the Site, or the Services. (Last updated on Aug 10, 2023)

“Fares Factory Partner” means any co-branded and/or linked website through which we provide links, content or service. The term "you" refers to the customer visiting the Website and/or booking a reservation through us on this Website, or through our customer service agents.

General Terms of Use
Term

We may terminate or suspend the Services or access to the Site immediately, without prior notice or liability, for any reason whatsoever including, without limitation, if you breach these Terms.

Account and Password Access Information

If applicable, you are solely responsible to keep your account login and password information confidential. You shall be solely liable for any activity that occurs under your account via the primary login information. You agree to notify Us immediately of any unauthorized use of your account or any other breach of security.

Disclaimer

Fares Factory “https://www.faresfactory.com” acts as a sales agent for any airline, hotel, car-rental company, tour operator, cruise line, or other service provider named in your itinerary (“Suppliers”). Fares Factory is not responsible for acts or omissions of the Suppliers or their failure to provide services or adhere to their own schedules.

Fares Factory assumes no responsibility for and shall not be liable for any refund, personal injury, property damage, or other loss, accident, delay, inconvenience, or irregularity which may be caused by: (1) any defaults, wrongful or negligent acts, or omissions of the Suppliers; (2) any defect in or failure of any vehicle, craft, equipment, or instrumentality owned, operated, or otherwise used or provided by the Suppliers; (3) any wrongful or negligent acts or omissions on the part of any other party not under Fares Factory’s control; and (4) any Supplier price drop after your travel arrangements have been confirmed, paid in full, or ticketed. You hereby release Fares Factory from all claims arising out of any problem covered in this paragraph.

You assume full and complete responsibility for checking and verifying any and all passport, visa, travel document, vaccination, or other entry requirements of your destination(s), and all conditions regarding health, safety, security, political stability, and labor or civil unrest at such destination(s). You hereby release Fares Factory from all claims arising out of any problem covered in this paragraph.

For your protection, we strongly recommend that you purchase trip cancellation and travel accident insurance. However, no representation or description of the insurance made by our staff constitutes a binding assurance or promise about the insurance We also strongly recommend that you use a credit card for your purchase, so that you can exercise your rights under the Fair Credit Billing Act if you do not receive the services you purchased.

Fees, Payments & Refund

You are solely responsible for all charges, fees, taxes arising out of any use of your account by you or anyone else using your account.

On all flight ticket purchased online, Fares Factory charges an online booking service fee of up to $39 USD per person for Domestic Travel, and up to $49 USD per person for International Travel, for all passenger types. However, in many cases, we don’t charge a service fee at all. When making a reservation online, the total amount displayed is inclusive of Fares Factory’s service fee. If you continue with your reservation, this total amount may be charged to the credit card provided to Fares Factory at the time of your booking. In the event airfares increase between the time of your reservation request and the time we issue the tickets (typically within 4-5 business hours), Fares Factory will contact you and seek your authorization for any resulting changes in price. Fares Factory will never charge your credit card an amount greater than what you accepted and authorized us to charge.
Exceptions to the above mentioned service fees: Business and first class flight ticket, multi city itineraries, high fraud/high risk destinations and point of sales, foreign origination, certain low cost airlines that require manual processing as well as international airfares booked within 4 days of departure. Business and first class flight ticket - Service fees may be up to $250 USD per passenger, for all passenger types. Multi City itineraries – Service fees may be up to $100 USD per passenger, for all passenger types. High Fraud/High Risk destination cities and point of sales – Service fees may be up to $150 USD per passenger, for all passenger types. Foreign Origination and some low cost airlines that require manual handling - Service fees may be up to $79 USD per passenger, for all passenger types. International Travel booked within 4 days of departure may be subject to service fees up to $150 USD per person, for all passenger types.
Hotel : upto $27 (per night / per room)
Call Center booking service fees: Service fees for call center bookings (including complex multi-stop and round-the-world itineraries) may be higher than those charged for bookings made online. These service fees can range from $10 to $200 per passenger.
Domestic Travel = US origin and destination
International Travel = All non-US destinations destinations
Passenger Types = Adult, Child, Infant, Senior, Student, Youth, Military
Important Note:All booking service fees are non-refundable and are subject to change without notice. Government imposed taxes and fees are subject to change. YOU WILL BE CHARGED THE FINAL TOTAL PRICE AS QUOTED REGARDLESS OF ANY CHANGE OR VARIANCE IN THE SERVICE FEES. Please review the total final price carefully.
All refunds are generally made by the similar mode of payment that was used during the transaction. But when the payment was done in cash, wire transfer, the refunds are done either by cheque and online transfer. The refund of the flight tickets is normally initiated within 3 working days, when the cancellation is initiated. An e-mail confirming the cancellation will be sent to your email ID which was given at the time of booking. It is important to note that it may take 3-14 days till the money is reflected into your account which depends how fast your bank shows the amount.

Post Booking / Ticketing Service Fee

All post-booking/ticketing service fees are non-refundable and are subject to change without notice. Our fees are in addition to any airline and/or other supplier imposed fees and charges.

Bank and Credit card Fee

Some banks and credit card companies charge a fee for international transactions. They will appear on your credit or bank card statement as a foreign or international transaction fee. For example, if you make a travel reservation through our website from outside the United States using a U.S. credit card, your bank may convert the payment amount to your local currency and may charge you a fee for the conversion. The amount of the charge appearing on your credit or bank card statement may be in your local currency and different than the purchase amount shown on the billing summary page for the reservation.In addition, a foreign transaction fee may be assessed if the bank that issued your credit card is located outside the United States. Booking international travel through our website may be considered an international transaction by the bank or credit card company since Fares Factory may pass your payment on to an international travel supplier. Your bank or credit card company determines the currency exchange rate and the amount of the foreign transaction fee on the day it processes the transaction. Please contact your bank or credit card company should you have any questions about these fees or the exchange rate applied to your transaction.

Credit Card Disputes and "Chargebacks"

If you have any questions or concerns regarding a charge completed to your credit card in conjunction with the airline ticket charge, any Fares Factory processing charge or fare adjustment we ask that you contact us directly at [email protected] prior to disputing the charge(s) with your credit card company. At that time Fares Factory will work with you in reviewing any concerns. By accepting the terms and conditions of this Agreement, you agree to be liable for any and all credit card payments and you agree not to dispute the charges (including processing fees, airline ticket charge or fare adjustment) after the purchase has been made and your tickets and/or other products have been delivered by email confirmation. In some instances, customers frivolously dispute one of the credit card charges even though the charges are legitimate. By agreeing to the terms and conditions set forth in this Agreement, the customer assumes the burden of proof if he/she wishes to contest a charge on a credit card for travel service purchased, or for any other fees, taxes or services as outlined to the customer during the booking process. The customer also agrees that the bank will not be permitted to make a chargeback against "Fares Factory", a consolidator or an airline, until Fares Factory and the bank discuss the charges and the burden of proof is met. The customer also agrees not to initiate a chargeback if Fares Factory Marketing has abided by the terms and conditions outlined in this document (which a customer agrees at checkout / payment during the booking process).

In the event a customer initiates any unjustified, fraudulent or frivolous chargeback, or creates a chargeback for an airline ticket that the airline would normally not refund according to its own policies and regulations associated with the fare (e.g., non-refundable ticket), the customer agrees to be liable in full for a) the total reservation amount, b) any legal and collection costs incurred by us in recovering the charges as well as c) a $250 administrative/accounting penalty for the inconvenience.

In the event a chargeback is opened on a reservation which is not currently flown, Fares Factory and/or the airline have the right to cancel all unused segments for the reservation in question, without notice, and the customer will be liable for the full cost of the airline ticket purchased, Fares Factory processing fees or fare adjustment amount(s) for the reservation.

Cancelation

Once purchased, most tickets are non refundable and non transferable. All service fee are non refundable. Name changes are not permitted. For any changes to dates or routing, please call our Customer Service or write to us at [email protected]. These changes may have airline penalty, difference in fare and our service fee. Some flights may be completely NON CHANGEABLE even with an airline penalty. Price does not include baggage and carry on bag fee. Your credit card may be billed in multiple charges totaling the above amount and may be subject to additional currency exchange fee from your bank or credit card company.

Combo Fare

By combining multiple one-way tickets, Combo Fares allow you to find cheaper flights and more flight times that would not otherwise be available. Each one-way ticket is subject to their own rules and restrictions. If you want to make changes to your itinerary, each ticket will need to be changed separately and change fees could apply to each ticket.

Best Purchase Guarantee:

You may choose to opt-in for a fee(our fee for this service is dynamic in nature and it would be displayed and quoted at the time of purchase on checkout / payment page) to our Best Purchase Guarantee provide extended cancelation policy for major air carrier upto 24hr from purchase without subjecting you to our standard administrative cancellation fees. if ticket has been issued on USA point of sale. if point of sale is Canada then our Best Purchase Guarantee provide extended cancelation policy for major air carrier upto 11:50 pm EST on the day of your purchase without subjecting you to our standard administrative cancellation fees. Best Purchase Guarantee may not be applicable for immediate travel.

Promo / Coupon code

The advertised promo / coupon code provides discounts against our service fees. Fares Factory may issue promo / coupon codes which are generally valid for online bookings, though some specific Fares Factory coupon code may be only used over phone through our contact center while making booking over phone . The maximum discount from all our promo code is the value of our service fees. These promo codes are non transferable and can not be sold or bartered an hold no cash value and can be withdraw any time without notice, even if other 3rd party websites are displaying the same. In order to receive discount it must be used at the time of booking on payment / check out page, some of the fares does not include our service fees so coupon may not work. Coupon can not be applied after purchase and non credit or discount will be applied.

Right to cancel:

Once your booking request is confirmed, we reserve the right to cancel confirmed bookings if full payment is not received by us within a reasonable time after you make such purchase. We also reserve the right, to the extent allowed by law, to cancel your confirmed booking for reasons such as fraud or other illegal activity. Please note that we do not control air carriers that provide air travel services. If an air carrier cancels your booking, you should contact the air carrier directly.

Fraud Detection and Prevention

When we receives a submission of payment information, it may process the information to evaluate whether there is a risk of fraud. We believes this process protects you from fraudulent charges on our site. We does not, however, make any guarantees or warranties regarding fraud detection or prevention. In order to establish the validity of your payment information, we may contact you or your financial institution. As part of its fraud detection process, We may make a temporary charge to your account, usually of $1.00 USD or less. This temporary charge does not reflect a purchase of any Travel Products from us. If the charge is not removed from your account, you should contact your financial institution. If We determines that that the submission of payment information constitutes a sufficient fraud risk, in our sole discretion, we will decline to process the transaction and notify you at the email provided that the booking request was declined. You agree to notify us immediately of any unauthorized use of your payment information. We are not responsible for any loss that you may incur as a result of someone else using your account or payment information, either with or without your knowledge. Please note in some cases we may ask you to fill a credit card authorization form and email us with front and back of card with Govt. issued photo ID like Driving License or passport.

Disclosure of Financial Information

To process any payment you make through Fares Factory, Fares Factory may disclose any information you provide us to your bank or financial institution and to any third-party intermediaries involved in the transaction. By using the Services, you authorize Fares Factory to disclose payment information to process your booking request.

Booking notification

Once your purchase is complete, you should receive an email titled “Booking Notification.” Your booking may provide you with a confirmation number before a ticket has been issued. If this is the case, the booking process is not complete and the fare is subject to change until a ticket is issued.

Once your ticket has been issued, you should receive your an airline confirmation number and electronic ticket.

We strongly recommend that you re-confirm your flight reservation with the airline 24 hours prior to departure for domestic flights, and 72 hours prior to departure for international flights.

Name on Reservation

All reservations must be made in the exact name of the person traveling, as stated on the government issued IDs or government issued passport of the traveler. Once tickets are issued, misspelled names and parts of names cannot be changed. If you find you need to change or correct the spelling of a name after you’ve made a reservation, additional fees will be assessed to process the change, regardless of whether the change is approved by the airline. In certain circumstances, you will have to cancel your reservation, if allowed, and purchase new tickets. It is your responsibility to verify the spelling of the names of all passengers before making your reservation.

Airline Prices

All prices displayed on our Website are subject to change at any time without prior notice. Airfare is only guaranteed once the purchase has been completed and the tickets have been issued. Airlines and other Travel Service Providers may change their prices without notice. If a price increase occurs after you have made a reservation that affects your travel package, we will notify you of the price increase before taking any further steps. However, no price increases will affect your travel package once your reservation has been finalized and ticket has been issued.The price applied on the date of issuance of the ticket is only valid for a ticket fully utilized and in the sequential order of flight segments on the dates indicated. Improper use may void the ticket and result in cancellation of the entire trip.

Special request; seats, meals and frequent flyer

Please note that requesting specific seats, meals, frequent flyers etc. are requests only. The airline reserves the right to make revisions to the seat allocation without notification. All requests should be confirmed with the airline and we cannot guarantee that passengers will be assigned the seats they’ve requested. Furthermore, we are unable to promise that your meal/frequent flyer/other special requests will be confirmed by the airline in question. Please ensure that you contact the airline you’ve booked with in order to confirm the requests you’ve made. When making a request through Fares Factory, you expressly accept the possibility that the third party provider, distributor, or supplier may not satisfy your special requests or may charge you additional fees. No purchase or reservation may be cancelled based on the failure of a third party provider, distributor or supplier to satisfy any special requests.

Unaccompanied Minors

Tickets will not be sold directly to unaccompanied minors age 16 and under. Each airline sets its own policies and regulations for children traveling without adult supervision. Some airlines may not allow unaccompanied minors to travel without an adult. Some airlines will only allow unaccompanied minors to travel on non-stop flights. Many airlines may require additional fees to be paid at check-in. You must call the airline to verify rules and restrictions for an unaccompanied minor traveling alone.

Airline Baggage Policies

Each airline has its own policies regarding baggage allowances, fees and restrictions. These policies vary by airline, and they change from time to time. While some airlines offer free bag allowance, other airlines may charge fees for checked and carry-on luggage, which include, but are not limited to the first bag checked-in fees, additional bag check-in fees and excess baggage weight fees. Baggage fees are not included in your trip cost and will be charged directly by the airline at check-in. Ultimately, you are responsible for verifying your airline’s baggage policies and fees before your departure. Any advice regarding airline baggage fees provided by Fares Factory is merely intended to provide guidance and Fares Factory is not responsible or liable for any claim, including claims based on incorrect or out-of-date information, arising from or in connection with the information provided. We recommend you contact the airline directly for the latest fees on checked baggage and policy as it relates to baggage. Please be aware that baggage fees are not included in the cost of your trip.

Check -in

Every airline will have their requirements pertaining to check-in. It is important to verify what the check-in requirements are prior to your flight. As per the flight industry standard, we recommend the following for your check-in: -Domestic flights: Minimum 90 minutes prior to departure -Transborder and International flights: Minimum 3 hours prior to departure

Notice of Boarding Times

For Domestic flights, customers must be at the boarding gate at least 30 minutes prior to scheduled departure. For International flights, customers must be at the boarding gate at least 60 minutes prior to scheduled departure. It is the customer’s responsibility to arrive at the airport with enough time to complete check-in, baggage, and security screening processes within these minimum time limits. Please be sure to check flight information monitors for the correct boarding gate and the departure time of your flight. Failure to be at the boarding gate by the required time could result in the loss of your seat without compensation, regardless of whether you are already checked in or have a confirmed seat and boarding pass.

Airline Schedule Change

Changes to flight schedules, including flight cancellations, can occur for any number of reasons, including bad weather, mechanical problems, crew issues and civil unrest. Schedule changes can also include the change to your original flight from a direct non-stop itinerary to include a stop(s) and/or connection(s) to your final destination. Please note that all schedule changes stem from the airlines directly. When schedule changes including cancellations occur, we do our best to notify our customers of any changes to their itinerary, by phone and/or email and assist with providing available options based on airline guidelines. However, sometimes the airline does not provide advance notice of the change or cancellation. For this reason, it is your responsibility to reconfirm your flight directly with us or with the airline 72 hours prior to your scheduled departure, as well as 24 hours prior to your scheduled flight date to safeguard against any potential missed flights. The airlines govern the available resources to you and are responsible for providing you with alternative flight options taking you to your final destination. In addition, once you have checked in for your flight (including online), the airline takes control of your reservation, therefore, any cancellations, delays and/or schedule changes remain the responsibility of the airline to rebook your flight to your final destination. However, if you don’t find out about the schedule changes, including cancellations until 24 hours prior to departure or if you’re already at the airport, or you are in-between flights, we strongly recommend you work directly with the airline staff to understand your options for alternative transportation, as they are better placed to facilitate an efficient and expeditious solution. Please note that in some cases, especially during bad weather, your options may be limited.

Future Travel Credit

Future travel credits are subject to the airlines fare rules and your ticket restrictions. Future travel credits are non-refundable and non-transferable to another traveler. When the credit is redeemed, it must be used by the same person whose name appears on the original ticket. Future travel credits are only applicable with the airline originally used to book your initial Ticket. If a future travel credit is applicable, depending on the airline fare rules and your ticket restrictions, it may be used towards the value of a new ticket which must be of equal or higher value. It must be reissued and used within the time period permitted by the original rules of the Ticket. In addition, additional fees, the difference in fare and routing restrictions may apply.

Overbooking of Flights

Airline flights may be overbooked, and there is a slight chance that a seat will not be available on a flight for which a person has a confirmed reservation. Each airline has its own rules for dealing with such scenarios, which are contained in the airline’s contract of carriage. Check with the airline or call us.

Prices

The price of the travel services will be as quoted on the website from time to time, except in cases of obvious error. Prices are liable to change at any time, but changes will not affect bookings already accepted. Despite our best efforts, some of the travel services listed on the website may be incorrectly priced. Fares Factory EXPRESSLY RESERVES THE RIGHT TO CORRECT ANY PRICING ERRORS ON OUR WEBSITE AND/OR ON PENDING RESERVATIONS MADE UNDER AN INCORRECT PRICE. IN SUCH EVENT, IF AVAILABLE, WE WILL OFFER YOU THE OPPORTUNITY TO KEEP YOUR PENDING RESERVATION AT THE CORRECT PRICE OR WE WILL CANCEL YOUR RESERVATION WITHOUT PENALTY. Fares Factory is under no obligation to provide travel services to you at an incorrect (lower) price, even after you have been sent confirmation of your booking

Human & System Error

If any of our agents make a mistake or any other system error is occurred in the booking / Ticketing process we shall make reasonable attempts to rectify these errors at the time of occurrence. We stands committed to providing compensation up to a maximum of the entire service fees that we have collected for that booking in addition to a coupon as redemption towards purchases from Fares Factory in the future. You must notify us of errors within 24 hours of receiving your itinerary & e-ticket number.

General Travel Information

Our Website provides extensive information related to travel to our customers. It contains information about vacation destinations, tour packages and travel providers as well as airfares, flight schedules and hotel, car details. It also contains information for travelers about insurance and foreign currencies. We receive this information from third-party sources such as airlines, hotels, tour operators and transportation providers. We always take reasonable care to make sure this information is accurate and up-to-date. However, we cannot guarantee the accuracy of this information or that it is the most current information available and cannot be held liable for any inaccuracies. Moreover, please understand that all the information on our website is subject to change without prior notice. Also, travel products, packages and services described on our website are subject to availability. As a traveler, you must know and understand the applicable legal requirements related to travel, including passport, visa and health requirements. We will assist you in this regard, both through our website and with live support. However, the ultimate responsibility for obtaining this information and complying with any and all passport, visa, health or other requirements remains solely and exclusively with you.

Additional terms and conditions will apply to your reservation and purchase of travel- related goods and services that you select. Please read these additional terms and conditions carefully. In particular, if you have purchased an airfare, please ensure you read the full terms and conditions of carriage issued by the supplier, which can be found on the supplier’s website. You agree to abide by the terms and conditions of purchase imposed by any supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with the supplier's rules and restrictions regarding availability and use of fares, products, or services. Airfare is only guaranteed once the purchase has been completed and the tickets have been issued. Airlines and other travel suppliers may change their prices without notice. We reserve the right to cancel your booking if full payment is not received in a timely fashion. If your itinerary includes flights operated by more than one airline, please read carefully each such airline’s terms and conditions, which can be found on each airline’s website. Each airline will have its own restrictions, rules and fees. If one of these flights is affected by an airline change (e.g. cancellation or rescheduling) that causes a customer to make changes to the other flight, the customer may be responsible for any fees or ticket cost incurred for making changes to the unaffected flight. Such airlines may charge their own fees for changes, refunds, or if exchanges are requested. You are responsible for complying with each airline's terms and conditions, which may differ (for example, check-in times and limits on baggage size/weight). It is advisable you print your outbound and return portions of your e-ticket confirmation for all flights prior to traveling. You may be asked for proof of your return ticket at check-in. Fares Factory may offer customers the opportunity to book a reservation for a combination of two one—way tickets instead of a roundtrip ticket. Combined one-way tickets may provide a greater choice of flights, are often cheaper and can be combined on the same airline or on different airlines. Unlike round trip tickets, each one- way ticket is subject to its own rules, restrictions, and fees. If one of these flights is affected by an airline change (e.g. cancellation or rescheduling) that causes a customer to make changes to the other flight, the customer will be responsible for any fees incurred for making changes to the unaffected flight. For certain low-cost carriers, the price of your flight has been converted from a different currency for convenience purposes to provide you an estimate of the amount of the purchase in your local currency. As a result, when you book, the amount charged to your credit card by the airline may be slightly different due to currency fluctuations. Your statement may also include an applicable fee from your card issuer to process the transaction plus any applicable taxes for international purchases.

Hazardous Materials
International Travel

Passengers on a journey involving an ultimate destination or a stop in a country other than the country of departure are advised that international treaties known as the Montreal Convention, or its predecessor, the Warsaw Convention, including its amendments, may apply to the entire journey, including any portion thereof within a country. For such passengers, the treaty, including contracts of carriage embodied in applicable tariffs, governs, and may limit the liability of the Carrier in respect of death or injury to passengers, and for destruction or loss of, or damage to, baggage, and for delay of passengers and baggage. Passengers are responsible for ensuring that they meet foreign entry requirements and that their travel documents, such as but not limited to passports and visas (transit, business, tourist, and otherwise), are in order and any other foreign entry requirements are met. We urge customers to review travel prohibitions, warnings, announcements, and advisories issued by the relevant governments prior to booking travel to international destinations. Click here to review US Govt. Travel advise

Visa and Passport

You must consult the relevant Embassy or Consulate for this information. Requirements may change and you should check for up-to-date information before booking and departure. We accept no liability if you are refused entry onto a flight or into any country due to your failure to carry the correct and adequate passport, visa, or other travel documents required by any airline, authority, or country, including countries you may just be transiting through. This includes all stops made by the aircraft, even if you do not leave the aircraft or airport. Click here to read more about US Visa and other international travel information. Click here to read more about Schengen visa

Health

Recommended inoculations for travel may change and you should consult your doctor for current recommendations before you depart. It is your responsibility to ensure that you meet all health entry requirements, obtain the recommended inoculations, take all recommended medication, and follow all medical advice in relation to your trip.

Disinsection

Although not common, most countries reserve the right to disinsect aircraft if there is a perceived threat to public health, agriculture or environment. The World Health Organization and the International Civil Aviation Organization have approved the following disinsection procedures: (1) spray the aircraft cabin with an aerosolized insecticide while passengers are on board or (2) treat the aircraft's interior surfaces with a residual insecticide while passengers are not on board.

BY OFFERING RESERVATIONS FOR TRAVEL PRODUCTS IN PARTICULAR INTERNATIONAL DESTINATIONS, Fares Factory DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH AREAS IS ADVISABLE OR WITHOUT RISK, AND IS NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS.

Hotel - Group Booking

You may not book more than 8 rooms online for the same hotel/stay dates. If we determine that you have booked more than 8 rooms in total in separate reservations, we may cancel your reservations, and charge you a cancellation fee, if applicable. If you paid a non-refundable deposit, your deposit will be forfeited. If you wish to book 9 or more rooms, you must contact us by calling at +1-833-910-2669 or write to us at [email protected] One of our group travel specialists will research your request and contact you to complete your reservation. You may be asked to sign a written contract and/or pay a non-refundable deposit.

Hotel - Long Stay Booking

You may not book more than 28 nights online for the same hotel. If we determine that you have booked more than 28 nights in total in separate reservations, we may cancel your reservations, and charge you a cancellation fee, if applicable. If you paid a non-refundable deposit, your deposit will be forfeited. If you wish to book 29 nights or more, you must contact us by calling at +1-833-910-2669 or write to us at [email protected] One of our long stay travel specialists will research your request and contact you to complete your reservation. You may be asked to sign a written contract and/or pay a non-refundable deposit.

Use of the Site
Intellectual Property
Modifications to Service

Fares Factory reserves the right to, at any time, modify or discontinue any portion of the Services with or without notice to you. You agree that Fares Factory shall not be liable to you or to any third party for any modification or discontinuation of any of the Services.

Indemnification
DISCLAIMER OF WARRANTIES

YOU EXPRESSLY UNDERSTAND AND AGREE THAT: (a) YOUR USE OF THE SITE AND SERVICES IS AT YOUR SOLE RISK. THE SITE AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. Fares Factory EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT; (b) Fares Factory MAKES NO WARRANTY THAT (i) THE SITE OR SERVICES WILL MEET YOUR REQUIREMENTS, (ii) THE SITE AND SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE AND SERVICES WILL BE ACCURATE OR RELIABLE, (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SITE AND SERVICES WILL MEET YOUR EXPECTATIONS, AND (v) ANY ERRORS IN THE SOFTWARE OR ANY PART OF THE SERVICES WILL BE CORRECTED; (c) ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SITE IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL; (d) NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM Fares Factory OR THROUGH OR FROM THE SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

WE SHALL HAVE NO LIABILITY OF ANY NATURE WHATSOEVER FOR YOUR COMPLIANCE WITH OR BREACH OF ANY LICENSE OR TERMS AND CONDITIONS OF ANY THIRD PARTIES OR THIRD PARTY SERVICES.

WE DO NOT ENDORSE AND ARE NOT RESPONSIBLE FOR THE ACCURACY OR RELIABILITY OF ANY THIRD PARTY CONTENT, OPINION, ADVICE OR STATEMENT MADE BY ANYONE OTHER THAN US.

EXCEPT WITH RESPECT TO FRAUDULENT MISREPRESENTATION, DEATH OR PERSONAL INJURY DUE TO THE NEGLIGENCE OF Fares Factory, OR LIABILITY THAT MAY NOT OTHERWISE BE LIMITED OR EXCLUDED BY LAW, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY, TORT (INCLUDING NEGLIGENCE), CONTRACT, BREACH OF STATUTORY DUTY OR OTHERWISE, SHALL Fares Factory OR ANY OF ITS UNDERLYING SERVICE PROVIDERS, BUSINESS PARTNERS, INFORMATION PROVIDERS, ACCOUNT PROVIDERS, LICENSORS, OFFICERS, DIRECTORS, EMPLOYEES, DISTRIBUTORS OR AGENTS (COLLECTIVELY REFERRED TO FOR PURPOSES authorized by you; OF THIS SECTION AS "Fares Factory") BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL OR ANTICIPATED SAVINGS, OR FOR ANY DIRECT, INDIRECT OR CONSEQUENTIAL LOSSES, EVEN IF FORESEEABLE OR IF Fares Factory SHALL HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY OTHER PARTY, OTHER THAN WHERE CAUSED BY Fares Factory'S MATERIAL BREACH OF THESE TERMS, AND REGARDLESS OF THE FORM OF ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OF STATUTORY DUTY, PRODUCT LIABILITY OR OTHERWISE), THE MAXIMUM AGGREGATE LIABILITY OF Fares Factory TO YOU ARISING IN CONNECTION WITH THESE TERMS SHALL BE LIMITED TO THE AMOUNT YOU PAID FOR THE APPLICABLE SERVICES IN THE 12 MONTHS PRIOR TO THE EVENT GIVING RISE TO THE APPLICABLE CLAIM, LESS ANY DAMAGES PREVIOUSLY PAID BY Fares Factory TO YOU IN THAT 12 MONTH PERIOD.

Miscellaneous
Release

If you have a dispute with a Travel Service Provider, including but not limited to airlines, hotels, cruise lines, railroads, car rental agencies, tour operators and consolidators to perform the services offered by such suppliers, you release us (and our officers, directors, agents, subsidiaries, joint ventures and employees) from claims, demands and damages (actual and consequential) of any kind and nature, known and unknown, arising out of or in any way connected with such disputes.